Privacy & Data Practices

At Cotyviux™, operated by Rails International LLC, we respect the privacy of our customers and visitors. This policy describes the types of information we may collect when you browse our store, place an order, contact us, or interact with our advertising, and how that information may be used.

Information We Receive

Depending on how you use our store, we may collect information you provide directly, including your:

  • Name, email address, and phone number

  • Billing and delivery information

  • Order and purchase details

  • Account information, when applicable

  • Messages sent to customer support

Payment information is handled through the payment services available at checkout. Cotyviux™ does not directly retain complete payment card numbers.

When you visit our website, certain technical information may also be collected automatically, such as your IP address, browser or device information, pages viewed, referring source, and interactions with our store.

Why We Use This Information

We may use personal information when reasonably necessary to:

  • Complete and deliver purchases

  • Provide order confirmations and shipping updates

  • Respond to customer care requests

  • Maintain and improve our online store

  • Detect suspicious activity and reduce fraud

  • Understand website and advertising performance

  • Send promotional communications when you have chosen to receive them

  • Meet applicable legal and business requirements

Cookies & Similar Technologies

Our store and service providers may use cookies, pixels, tags, or similar technologies. These can support essential website functions such as checkout and cart activity, remember certain preferences, measure site performance, and help us understand the effectiveness of advertising.

Your ability to manage cookies depends on your browser, device, and any privacy controls made available through our website. Restricting certain technologies may affect some store features.

Advertising & AppLovin

Cotyviux™ may use advertising and measurement services, including services provided by AppLovin, to understand advertising performance, measure interactions with our website, and support relevant advertising.

Where these technologies are enabled, information relating to your device, browser, advertising interactions, and activity on our store may be processed or shared with advertising partners, subject to applicable law and available consent or privacy choices.

We do not intentionally provide sensitive personal information to AppLovin for advertising purposes.

AppLovin maintains its own privacy practices, which can be reviewed through its privacy policy: https://legal.applovin.com/privacy/

Service Providers

We may provide limited information to companies that perform services necessary for our business, such as payment processing, order fulfillment, shipping, website operations, analytics, customer communications, fraud prevention, and advertising.

These providers process information according to their respective roles and applicable agreements. We do not sell or rent customer contact information simply for another business to use independently for its own direct marketing.

Keeping Information Secure

We use reasonable administrative and technical measures intended to protect information handled through our store. Access to customer information is limited where appropriate, and payment transactions are handled through secure payment services.

No online transmission or storage system can be guaranteed to be completely secure, so absolute security cannot be promised.

Your Privacy Choices

Depending on where you live and applicable privacy law, you may have rights concerning your personal information. These may include requesting access, correction, or deletion of certain information, as well as making choices regarding marketing communications or certain advertising technologies.

You can unsubscribe from promotional emails through the unsubscribe option included in those messages. Transactional communications relating to an order may still be sent when necessary.

To submit a privacy-related request, contact us using the details below. We may need to verify your request before taking action.

Children

Our online store is intended for a general adult shopping audience and is not directed toward children under 13. We do not knowingly seek to collect personal information from children under 13. If such information is identified, appropriate steps may be taken to remove it.

External Services

Our website may occasionally direct you to third-party websites or services. Their privacy and security practices are governed by their own policies, and Cotyviux™ is not responsible for how independent third parties operate their websites.

Policy Updates

We may revise this policy when our store practices, technology, service providers, or legal obligations change. The current version will be published on this page with an updated revision date where appropriate.

Privacy Questions

For questions about this policy or requests concerning personal information, please contact:

Cotyviux™ / Rails International LLC

Email: service@cotyviux.com

We will review privacy inquiries and respond as appropriate under applicable law.