Questions? We’re Here to Help.
Shopping for something new should feel simple. Whether you need help with an order, have a question about sizing or a Cotyviux™ style, or would like more information before purchasing, our customer care team is ready to assist.
For order-related questions, including shipping, returns, or product details, please contact us using the information below.
Get in Touch
Email
service@cotyviux.com
Phone
(310) 645-8881
Business Address
Rails International LLC
2210 E Maple Ave
El Segundo, CA 90245
USA
Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday – Sunday: Closed
Messages received outside regular support hours will be reviewed on the next business day.
A Quick Note About Your Order
If your question is about an existing purchase, please include your order number and the email address used at checkout. For questions about a specific item, including fit, color, or product details, adding the product name can also help us respond more efficiently.
At Cotyviux™, customer care is part of the experience. From choosing an everyday piece to checking on an order, we want the details around your purchase to feel as considered and uncomplicated as the clothing itself.
Cotyviux™ — Everyday style, with thoughtful support when you need it.